Sienna

7/20/2024
Bronx, NY

Position Desired

Administrative & Clerical, Human Resources
New York City, NY
Yes

Resume

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Seeking a receptionist position where I can use my computer, communication and organizational skills to provide positive experiences for clients and ensure the efficiency of the organization.

EXPERIENCE
Retail Sales Associate Jun 2024 - Present
Zara USA, New York, NY
● Be aware of what happens day to day in the store
● Maintain responsibility for one or several sections of the store as instructed by your Manager keeping a basic image of the area (folding and displaying)
● Ensure the shop floor is replenished throughout the day and when instructed to do so by the Manager
● Ensure good housekeeping is maintained throughout all areas in the store at all times
● Ensure that customers are acknowledged and receive a quality service either face to face or over the telephone
● Maintain excellent standards in the stockroom by organizing and arranging the stockroom efficiently
● Be actively involved in the delivery and ensure new stock is available for replenishment on the shop floor before the store opens
● Continually develop stock knowledge and promotions throughout the store
● Complete other tasks as necessary to support the overall store
● Be available for Cashiers should they request help
● Ensure effective communication with the Management Team at all times
● Comply with the Company Health & Safety
● Policy at all times

Submission Officer - Contract Feb 2023 - Aug 2023
VFS Global, New York, NY
■ Documented scrutiny, collected of applications for visa processing, assistedwith time-bound visa applicants, scanned and uploaded of documentation.
■ Recorded & maintained all application data
■ Ensured accurate & timely data entry into the system with zero errors
■ Ensured that the entire process is completed within the mandated Turn Around Time
■ Processing applications and data entry in the customized VFS software, including digitalization of documents
■ Dispatched of some applications
■ High-speed and high-quality data entry and IT familiarity with software programs, as well as interest in international travel processes

Seasonal Holiday Celebrations Ambassador Oct 2022 - Dec 2022
Macy’s Herald Square, New York , NY
Maintained the flow of guests passing through the queue line area while keeping a positive, cheery demeanor and helping spread holiday cheer.
■ Maintained crowd control and fielded customer questions / concerns.
■ Communicated with other Ambassador team members on guest flow throughout the queue area.
■ Communicated problems to store managers and security.
■ During peak times, completed fulfillment orders including picking merchandise, packing & shipping orders.
■ Assisted in replenishment of stock onto the sales floor and assisted in inventory process/ markdown process.

Team Assistant Feb 2007 - Sep 2022
United Nations NY Headquarters , New York , NY
■ Performed duties specific to the Conduct and Discipline function including vetting of personnel, maintaining electronic and paper files, drafting, and coordinating correspondence and updates to the Misconduct Tracking System.
■ Drafted case summaries of cases for clearance by the supervisor and follow-up communications to field missions and other offices participating in the vetting of candidates, kept track of received data and source documents, and identified/interpreted data to be entered in Misconduct Tracking System (MTS).
■ Responded and drafted responses to a wide range of correspondence and other communications within the Department and with other agencies of the UN system on the various aspect of the work of the CDS;
■ Assisted in maintaining and updated files (both paper and electronic) relating to allegations of misconduct.
■ Updated and tracked the use of the task management module in MIS and provided support to MIS users in the field missions and at headquarters.
■ Coordinated extensively and liaises frequently with the Conduct and Discipline Service members at Headquarters and Conduct and Discipline Teams in the field.

Administrative Assistant - Contract Jul 2006 - Jan 2007
Permanent Observer Mission of the African Union to the UN, New York, MA
■ Performed a variety of administrative duties: Assisted with reviewing incoming and outgoing correspondence, routed and logged correspondence, and facilitate the issue of outgoing correspondence, electronically and in hard copy.
■ Drafted routine correspondence and provided guidance for standard format of the work.
■ Reviewed incoming mail and distribute to appropriate officers.
■ Organized and attended weekly meetings.
■ Ensured Incoming Personnel and visito...

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